Just Simple Kindness Faqs
What if I need to return/exchange an item?
-Due to the sensitive handmade nature of the items, refunds and exchanges will NOT be allowed.
Where are you located?
-Your items are custom handmade in Dalton, GA
What is the turnaround/production time for my item?
-Since all of our items are custom handmade to order, we are on a 2-3 week turn around time. This process has a lot of of detail and care that goes into each item, this takes some time. Please note that Spring, Easter, Mother's Day is our busiest season of the year. Please allow extra time during these seasons.